Privacy Policy

Lender/Loan Facilitator:

JAGTARNI FINANCE AND INVESTMENT PRIVATE LIMITED, a licensed Non-Banking Financial Company (NBFC) under Indian law, is the Lender and Loan Facilitator for the services provided through the StarLend platform.

Platform/Application:

StarLend is the digital lending platform and application owned and operated by JAGTARNI FINANCE AND INVESTMENT PRIVATE LIMITED. It provides loan services directly through its proprietary digital platforms, which include the StarLend app and website.

Borrower:

The term "Borrower" refers to users of the StarLend platform, who apply for and utilize the loan services offered by JAGTARNI FINANCE AND INVESTMENT PRIVATE LIMITED.

By using the StarLend app or website, you (the Borrower) agree to the terms set out in this Privacy Policy. We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Loan Details

Loan Amount: ₹2000 - ₹60000

Term: 180 days

Interest Rate: 0.056% per day

Early Repayment: No penalty for early repayment

Fees and Charges

The following fees apply to the loans offered through the StarLend platform:

Processing Fee: A non-refundable fee deducted from the loan amount before disbursement.

Interest: Charged at a daily rate of 0.056% on the outstanding loan amount.

Late Payment Fee: A fee of 1% per day applied to any overdue amount if repayments are not made on time.

The Company reserves the right to modify these fees and charges with prior notice to the User.

Repayment Terms

Loans must be repaid according to the agreed schedule, which includes:

Monthly Installments: Payments are due on the specified dates, as outlined in the loan agreement.

Early Repayment: Users have the option to repay the loan early without any penalty. However, the User must notify the Company in advance.

Failure to repay on time will result in additional charges, including a 1% daily late payment fee, and may negatively impact your credit score.

Essential Information We Collect

The app collects various types of personal information to facilitate loan processing, verify identity, assess eligibility, and ensure secure transactions. Personal Identification Information includes gender, which is collected to assist in identity verification and to maintain non-discriminatory practices. Nationality is required to confirm loan eligibility based on your location and the applicable regulations.

Residential Information includes your full residential address for verification purposes and to ensure proper correspondence. Proof of address, such as utility bills, rental agreements, or government-issued documents, is necessary to confirm the provided address.

Financial Information is essential to assess your ability to repay the loan. This includes bank account details, which are needed for disbursement of the loan and for processing repayments. Information about your income source is required to assess your eligibility for loans, and tax return details are collected to verify your financial stability.

Loan History information includes details of any existing loans, including ongoing loans and their repayment terms. A credit score or credit report is also collected to assess your creditworthiness and ensure you are eligible for the loan.

Social Media/Linked Accounts can be used to verify your identity. Linked social media profiles may be cross-referenced as part of the verification process, and linked bank accounts or payment apps can be used to review your financial behavior.

Mobile Device Information includes details about the device you are using to access the platform. This helps in tracking platform access and ensuring a secure user experience. Location data may also be collected for fraud detection and to verify your identity and the legitimacy of transactions.

Employment and Professional Details help verify your employment status and stability, which are essential to assess income stability. This includes your employer's details and your designation or job role.

Emergency Contact Information is collected in case of any loan-related issues or emergencies. This provides a point of contact for the loan provider to reach out if necessary.

Demographic Information such as age is collected to verify your eligibility for specific loan products, as some loan types may have age restrictions. Additionally, your education level may be assessed to understand your borrower profile better and make informed lending decisions.

Facial and Biometric Data includes a selfie with ID verification, which helps match your identity with the documents you provide. This biometric data is used to prevent identity fraud and ensure that the loan process is secure.

Activity Information such as device usage behavior and internet usage data are collected to detect any fraudulent activity and understand your financial behavior. This information helps ensure that the platform operates securely and protects your personal data.

Geographical and Cultural Data is used to personalize your user experience. Your region and language preference are considered to provide a more tailored experience while using the app.

How We Use Your Information

Loan Processing and Approval: We use your personal and financial details to process your loan application, verify your eligibility, and evaluate your creditworthiness.

Identity Verification: We use your personal information, such as name, gender, address, and identity documents, to verify your identity and prevent fraudulent activities.

Communication: We use your contact information to send updates regarding your loan application, repayment reminders, and other necessary notifications related to our services.

Improving Our Services: Your data helps us improve our platform’s functionality, enhance your user experience, and personalize our services according to your preferences.

Compliance with Legal Obligations: We may use your information to comply with applicable laws, regulations, and any other legal requirements, such as financial audits and reporting obligations.

How We Share Your Information

With Service Providers: We may share your information with trusted third-party service providers who assist in processing your loan applications, conducting credit assessments, and providing customer support. These service providers are bound by strict confidentiality agreements to protect your data.

With Regulatory Authorities: We may disclose your information to comply with regulatory requirements, such as providing necessary information to government agencies, financial institutions, or other regulatory bodies as required by law.

In Case of Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction, subject to the privacy policy in effect at the time.

With Your Consent: We may share your information with third parties for purposes other than those mentioned above if we obtain your explicit consent.

Data Security

We are committed to protecting your personal information through various security measures. We employ a combination of technical, administrative, and physical safeguards to ensure the security, confidentiality, and integrity of your data. These measures include encryption, secure access controls, and regular security audits.

However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee the absolute security of your information. We encourage you to take necessary precautions, such as securing your account and device.

Your Rights and Choices

Access and Update: You have the right to access and update the personal information you have provided. You can do this by logging into your account and updating your profile or by contacting our customer support.

Data Deletion: You may request to delete your personal information from our records, subject to any legal or contractual obligations we may have. Please note that deleting your information may limit your ability to use certain features of our platform.

Opt-Out of Communications: You can choose to opt out of receiving marketing communications by following the unsubscribe instructions included in any promotional emails or by contacting our support team.

Withdraw Consent: If you have provided consent for certain processing activities, you may withdraw it at any time. However, this may affect your ability to use some of our services.

Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purpose of complying with legal, regulatory, accounting, or reporting requirements. Once your information is no longer needed for these purposes, it will be securely deleted or anonymized.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes to this policy will be posted on our platform, and the updated policy will become effective as soon as it is published. We encourage you to review this Privacy Policy periodically to stay informed of any changes. Your continued use of the StarLend platform after the changes are posted will be considered acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

JAGTARNI FINANCE AND INVESTMENT PRIVATE LIMITED

Official Website: https://www.jagtarnifinanceandinvestment.com

Email: support@jagtarnifinanceandinvestment.com